Short answer
Send it to us. Upload the STL, see the price on screen, and we print it in PETG and post it. You do not need software, a printer, or any idea what infill means.
Why has this happened to so many people?
Model sites are built for printer owners. Someone searching for a discontinued part lands on exactly the right file and hits a dead end, because the page assumes you have a machine.
It is one of the odder gaps on the internet. Thousands of people need one specific piece of plastic. Somebody has already drawn it, generously, and put it up for free. And the page that solves the problem ends with a download button and nothing else.
If that is where you are — file in your downloads folder, no printer, no idea what to do with it — this is the page you wanted.
What do I actually send you?
The file itself, in whatever format you downloaded. STL is the usual one, and 3MF and STEP are both fine. Drag it into the quote tool and the price appears.
You do not need to open it, check it, slice it or convert it. If you downloaded a zip with several files in it, send the lot and we will work out which one is the part. If there are variants — left and right, two sizes, with and without a hole — tell us which you need, or send a photo of what you are replacing and we will pick.
How do I know the file will actually fit?
Measure the one thing that has to match, and tell us. A hole spacing, a shaft diameter, an overall length. We check the file against it before anything goes on the machine.
This is the single most useful thing you can do, and it takes two minutes with a ruler. Downloaded files are drawn by someone who had their own version of the part, and “fits a Hisense fridge” covers a lot of ground.
The common failure is scale. STL files store numbers with no units attached, so a part drawn in inches or centimetres can arrive in a slicer at twenty-five times or a tenth of its real size. A single real measurement from you catches that instantly.
The other thing worth checking: whether the file was drawn from the actual part or from a photograph. Model pages usually say. One drawn from the real thing and test-fitted by the person who uploaded it is a far better bet than one drawn by eye.
What does it cost to print one small part?
Twelve to thirty pounds for a typical small functional part in PETG, including postage. There is no minimum order, so a single clip is a job we are happy to take.
That is worth saying plainly, because the standard complaint about print bureaus is a fifty pound minimum. Several UK services will not quote below that, which is rational for them and useless for you when you need one shelf support.
We charge handling once per order rather than per part. One small part is cheap. Four small parts in one order is barely more than two, which is why it is worth ordering the spare at the same time.
Should I order a spare while I am at it?
Usually yes. The second copy of the same part costs a fraction of the first because the setup and the handling are already paid for, and these things rarely break only once.
If the part broke because it was brittle after fifteen years in a warm cupboard, its twin on the other side of the appliance is the same age. Two is often the right number.
What if there is no file for my part?
We draw it. Send the broken piece, or a photo with a ruler in shot, and we model the part from scratch before printing it. Most of our work arrives this way.
Modelling time is quoted separately and shown before you commit. For a simple clip or bracket it is usually a day or two of elapsed time and a modest addition to the price. More on the no CAD file page.
Is there anything you will not print from a downloaded file?
Branded badges and logos, parts the manufacturer still sells, anything safety-critical on a vehicle, and any file whose licence says it must not be printed commercially.
The first two are a courtesy to whoever made the original. The third is because a printed plastic part has no business in a braking system. The fourth is because the person who drew your file set terms, and they are entitled to them.
Our full position is on the what we will and will not copy page. Short version: if it is a functional repair to something you own, we will print it.
Common questions
Can you just print a file I downloaded?
Yes. Upload it and the price appears on screen. We print it in PETG, check it, and post it. No software, no printer, no account needed.
How do I know the file is the right size?
Tell us the dimension that matters and we check it before printing. Downloaded files are often scaled wrongly, and it is a five-minute check, not a gamble.
What if the file has errors in it?
Most downloaded files have small mesh faults. We repair ordinary ones at no charge and tell you before doing anything that would change how the part looks.
Is it cheaper to buy my own printer?
Only if you will keep using it. A printer plus filament plus the learning curve costs far more than a handful of parts, and most people print two things and stop.
Do I need to credit the person who made the file?
Check the licence on the page you got it from. Most are free for personal use. We will not print a file whose licence forbids someone printing it for you.
Which material should I choose for a downloaded part?
We print everything in PETG, which suits almost every repair part. If the designer specified something exotic for a reason, tell us and we will say whether PETG works.
What this means when you order
Upload the file you found and the price appears straight away, worked out from the actual geometry. If the file has problems we will tell you before taking your money, not after.
Price my file →Related guides
Published 5 October 2026.